? Help
Camera, microphone and connection fixes come first, because they are what most people are here for. Accounts, coins, reporting and privacy follow.
A black square or "camera blocked": allow the permission in the browser address bar, close other apps that use the camera, then reload the page. On iPhone, Safari asks per site; check Settings › Safari › Camera if it never asks.
No sound on her side: check the microphone permission the same way, make sure you are not muted in the call, and that another tab or app is not holding the microphone.
Calls that will not connect or freeze: switch between mobile data and Wi-Fi, turn off a VPN, and try another browser. A page reload reconnects most of the time.
Press start, allow the camera, and a woman online appears. No sign-up and no download. See how it works.
Open →You can start as a guest. An account keeps favourites, coins and chat history across devices. Sign in with email or Google; change or delete the account from settings.
New visitors get free matches; text chat is free. Longer video calls are paid by the minute with coins, and the price is shown before anything is charged. Receipts are in your purchase history; payment questions go through support from the settings page.
Both buttons are on the call screen and on every profile. Blocking is permanent for your account; reports go to a moderation team that acts on each one.
Open →What is stored, what other users can see, and how to ask for your data or delete it.
Open →Still stuck? Support is reachable from the settings page inside the app. The terms of service cover purchases and account rules.
✦ Ready when you are
Open Pmegle and the next conversation starts the moment you press the button. Private, 1-on-1, in your browser.